As part of Residence Life, Residence Mentors support students within University-owned accommodation and are a crucial part of the Residence Life team. Their role involves visiting the students within their designated area and chatting with mentees about their courses, their accommodation, and how they are getting on. They are there to listen to the students if they have an issue and signpost them to the relevant support within the University if necessary. Mentors also promote and facilitate activities and events within the residence to help encourage student engagement and to help promote a sense of belonging.
Residence Mentors are employed from 4th September to 13th June during term time and they work from 6:00pm to midnight. During their shifts, they carry out visits and hold drop-in sessions; these are an ideal means of communication should a student find themselves struggling, not getting on with their flatmates, feeling homesick, or just in need of seeing a friendly face.
Mentors also support the Community Living Campaign that introduces students to communal living and aims to prevent potential problems for residents regarding cleanliness, noise and house-guests. They are responsible for conducting Flatmate Agreements, which are an essential component to Community Living. They will mediate when necessary and communicate information on safety, welfare and education campaigns.
Each Residence Mentor provides support to approximately 120 students, which means they will usually see a student once every two weeks. As previously mentioned, drop-ins are held every day, so if a student is struggling then they can go and speak to a Mentor immediately.
Residence Mentors will be there to meet their students at some point during Intro Week. They will help with any general enquires and provide support for students that may be struggling. They will also conduct Orientation Tours that will be organised to help students find their way to and from Campus and also learn a little bit about Sheffield.
All Residence Mentors are University of Sheffield students, so they remember how it felt arriving at university for the first time, and their job is to make the transition from home to university life as stress-free and enjoyable as possible.