Residence Life Mentors Explained

a cup of coffee sitting on top of a wooden cutting board

Who are Residence Life Mentors?



Residence Life Mentors are approachable and friendly students from the UK and the rest of the world, who deliver the Residence Life peer mentoring scheme in University accommodation. Most of them are continuing students so they're familiar with the Residences, the University and the city of Sheffield, as well as the services available.



What do Residence Life Mentors do?



Residence Life Mentors support students with visits and ongoing contact during the year. Their job is to listen, offer information and signpost appropriately. In some cases, they escalate concerns to ensure effective resolution. They attend an extensive training programme, including Mental Health First Aid, in September prior to commencing the role. They receive ongoing training to further develop their skillset and expand their knowledge.



As a result, they're equipped to deal with a wide variety of student related scenarios, including but not limited to community living (e.g. flatmate conflict, noise, cleanliness, guests), mental health and wellbeing (e.g. homesickness, stress, isolation), engagement opportunities, and unwanted behaviour (e.g. harassment, aggression). When necessary, they facilitate flatmate mediation sessions to help resolve conflict. They aid the delivery of campaigns, including Community Living, Consent Conversations and Race Equality. They promote and assist with ResLife events to boost engagement and create a sense of belonging amongst student residents.



How about postgraduate students?

Postgraduate Residence Life Mentors are available every evening during term time between 6.30 - 9.30 PM. You can chat live during these times via this link: Postgraduate Office Hours with your Sheffield Google account. Alternatively, you can attend in-person and socially distanced Office Hours at Jonas in Ranmoor/Endcliffe, and at the Allen Court Common Room in City.  

They provide signposting on matters relating to physical and mental student wellbeing. So, if you feel bored or lonely, have questions, or you would just like to chat with a Mentor and other students currently in the accommodation, feel free to join us.

If you have a significant welfare concern to discuss in the first instance, please contact a.korki@sheffield.ac.uk and a member of the Residence Life team will respond during working hours (weekdays only). 



How can I reach out to Residence Life Mentors?

Residence Life Mentors can be contacted every evening during term time.

Socially Distanced Drop in: The Edge Hub 9:00pm-11:00pm 

Virtual Drop in (Google meet) - http://meet.google.com/qvk-xort-xvd

Socially Distanced Drop in: The Ridge Common Room 9:00pm-11:00pm

Virtual Drop in (Google meet): http://meet.google.com/qvk-xort-xvd

Socially Distanced Drop in: Allen Court Common Room 9:00pm-11:00pm

Virtual Drop in (Google meet):  http://meet.google.com/fqi-aeby-xfr



Postgraduates:  Office hours 6.30pm-9.30pm at Jonas and Allen Court Common Room

Virtual Office Hours (Google meet ): https://meet.google.com/nhf-wvhb-wop?authuser=0 



If you're not sure who your Mentor is, or you'd like to find out more about the service, email residentsupport@sheffield.ac.uk .



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