Event/Ticket Booking Policy

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Here at Res Life, we LOVE putting on free events and activities for you all to attend!

And with so many of you living with us we try and give everyone an equal opportunity to join in and make our event attendance as fair as possible. Unfortunately though, for many of our events we have big waiting lists of students that don't always have the chance to get their hands on tickets.

We know it's unexpected when something pops up and you can no longer go, it happens to all of us! But luckily there's always another student who might be able to fill in for you and we can always reallocate your ticket if we have enough notice!

So we've created a booking policy (below) which gives you a few pointers to remember when you attend our events and activities:

  • You must be a Residence Life member to attend our events! This usually means you'll be living in university-owned accommodation and will have paid what we call a 'Community Contribution' as part of your rent which usually works out between £35 - £45 for the year.

  • You can find out details of all our events through various different channels. We put them on Facebook, Eventbrite, in our weekly e-newsletter, in our Semester One Programme and on our website so make sure you follow and regularly check for all the latest updates. 

  • In the unlikely event that an event or activity is cancelled due to unforseen circumstances, we will typically email attendees or post on our Facebook.

  • If an event or activity states that you need to book a place or order a ticket you MUST do so or you will risk not being allowed to take part in the activity. Most of our events that involve food e.g. Brunch Club and Friday Night Dinner's involve booking tickets from Eventbrite - please read the event pages carefully and if you receive an email saying you have 'expressed interest' in the event this does not mean you have a place. You need a ticket from Eventbrite unless otherwise stated.

  • If the event or activity has sold out, you will be given the opportunity to be placed on a waiting list and if any places become vacant you will be contacted via email.  However, you will have a limited amount of time to respond so check your emails regularly as if you do not respond in time, the link will expire and the place will be allocated to someone else.

  • If you can no longer attend one of our ticketed events we require at least 24 hours notice so that we can reallocate tickets to someone on our waiting list.  Email  residencelife@sheffield.ac.uk to notify us if you can no longer attend.

  • Due to high demand, certain events such as Brunch Club can only be attended once per semester. Where this is the case, we will specify on the Eventbrite and Facebook pages.  If you order another ticket for these types of events, we will email you to let you know that you are not eligible to attend more than once per semester and cancel your ticket so that another student can attend.

  • If you don’t let us know that you are unable to attend an event you have booked a ticket for then your name will be recorded and you may be prohibited from attending future events or activities.

  • All Give it a Go events MUST be booked in advance. Tickets can be bought online (www.sheffieldsu.com/events) or in person from the SU Box Office.

  • All Social Sport events MUST also be booked in advance. Check the Sport Sheffield website or Facebook for details.

  • Some of our events do not require tickets, for example, Pumpkin Carving, Outdoor Cinema or seasonal activities, however, we still need to adhere to Fire Safety, Health and Safety Regulations and room capacity.  Additionally resources are limited so for ALL non-ticketed events, get to the event early or on time to avoid disappointment!

We hope to see you at one of our events soon!

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